Management Team

Thomas J. Kratzenberg, Esq. founded the firm in 1986. His early vision of recovering all possible tax revenues, while serving the taxpayer with respect, continues to define the firm's culture today. Tom has had a distinguished career as a Certified Public Accountant and tax attorney in the private and public sectors. He holds degrees in both accounting and law from Duquesne University. He currently serves as the firm's President.

David W. Kratzenberg directs the Keystone technology staff. He leads in their commitment of excellence toward accuracy and speed while maintaining focus on the ultimate goal of outstanding customer service. David and his staff are certified professionals and skilled in many computer languages including Microsoft.NET, C#, Visual Studio and SQL. He has designed most of the systems at Keystone and is continuously developing the operational systems to keep Keystone on the cutting edge of technology. He is personally involved in the transition of data and services when a new community selects Keystone as its tax service provider. He is a graduate of John Carroll University (Cleveland, Ohio) in Business Administration. He serves as Vice President of Operations.

Joseph W. Lazzaro, Esq. directs the firm's legal operations. As Vice President, General Counsel and Corporate Secretary, he manages the firms considerable legal interests in local taxation law compliance, collection law enforcement, intellectual property protection, personnel and government relations. He has personally prosecuted hundreds of tax collection cases in State, Federal and the appellate courts. He regularly lectures for bar association and tax organizations as an educator in municipal tax law and collection tactics. Joe currently serves as the Vice President of the Local Income Tax Association (LITA), solicitor to the Pennsylvania Income Tax Officers, Administrators and Collectors Association, Inc. (PEIOTAC) and faculty instructor for the Local Real Estate Tax Collectors qualification course mandated by Act 25, under the Pennsylvania Department of Community and Economic Development. He completed his undergraduate work in journalism at Penn State University and obtained his law degree in 1989 from the University of Pittsburgh School of Law, where he served as Executive Editor of the Journal of Law and Commerce and completed a third-year clerkship for the Honorable Federal Judge Alan Bloch. Joe Lazzaro is a published author and is frequently quoted in news publications for his expertise in creditors' rights law.

Rose M. Harr is the first point of contact for public officials seeking information regarding tax collection issues in their home communities. Rose is Keystone's local government liaison. She assists Keystone clients in obtaining the answers they seek and in resolving taxpayer concerns. She is the firm's Vice President of Client Relations, and invites new and existing clients to contact her.